PRIVACY: All personal and medical information is kept strictly confidential. It is used only to deliver safe, customized care. We do not sell or share any client data with third parties.

CANCELLATION AND NO-SHOW POLICY: To ensure fairness to all clients and staff, the following policy applies: Clients must provide at least twenty-four (24) hours’ notice to cancel or reschedule an appointment. Cancellations with less than 24 hours’ notice, and no-shows, will not be refunded. Clients with multiple violations may lose booking privileges.

LATE ARRIVALS: Late arrivals will receive the remaining portion of their session. The full session fee still applies. Clients arriving more than fifteen (15) minutes late without notice may be marked as a no-show.

CONDUCT AND BEHAVIOR: All clients are expected to behave respectfully and professionally throughout their visit. Any inappropriate behavior will not be tolerated. Verbal, physical, or sexual misconduct will result in immediate termination of the session. Therapists may end a session at any time if they feel uncomfortable or unsafe. Violations may result in permanent denial of services.

CONSENT OF TREATMENT / INTAKE FORM is required for service. You can fill this out in person before your massage, or save time by completing it online. An email will be sent to you with a link.